Help and support
Safer Gambling Help
If gambling is causing problems for you or someone close to you, free and confidential help is available. This page lists help lines and self-exclusion schemes in the four markets this site covers.
Help lines and self-exclusion
| Market | Help | Self-exclusion | Minimum age |
|---|---|---|---|
| United Kingdom | National Gambling Helpline, run by GamCare: 0808 8020 133, available 24 hours a day | GAMSTOP, a free tool covering licensed gambling websites and apps | 18 for most gambling |
| United States | National Problem Gambling Helpline: 1-800-MY-RESET; 1-800-522-4700 remains active | State programs; check your state regulator | Set by each state |
| Ontario, Canada | ConnexOntario: 1-866-531-2600, 24/7 | Operator and provincial programs | 19 for iGaming sites |
| Australia | Gambling Helpline: 1800 858 858, free and confidential, 24/7, with chat and email | BetStop, the national register for licensed online and phone providers | Set by state and territory law; check with your local regulator |
Signs it may be time to talk to someone
- Spending more time or money on gambling than you planned.
- Gambling to win back losses.
- Borrowing money or hiding gambling from people close to you.
- Feeling anxious, low or unable to sleep because of gambling.
For industry readers
Acquisition and retention work in gambling carries duties to prevent harm. Our retention paper explains how harm rules limit marketing, and why excluded and harm-flagged accounts belong outside every campaign list.
Sources
Each source was read on October 27, 2026. How we choose sources is set out on the sources and reading list page.
- GamCare, What support do we provide?, no date shown.
- GAMSTOP, What is Gamstop Online?, no date shown.
- Gambling Commission, Gambling and young people, updated June 3, 2021.
- National Council on Problem Gambling, 1-800-MY-RESET announcement, January 29, 2026.
- National Council on Problem Gambling, 1-800-MY-RESET National Problem Gambling Helpline FAQ, modified October 9, 2026.
- iGaming Ontario, Find help, modified May 14, 2026.
- Alcohol and Gaming Commission of Ontario, Gaming site access and minimum age requirements, no date shown.
- Gambling Help Online, Gambling Help Online, no date shown.
- Australian Government, BetStop: the National Self-Exclusion Register, no date shown.